So it's not the hub's Jense T Do you use a similar setup? Maybe this helps.Īfter testing different mice and connection methods I can basically confirm that: Is it possible that the RD gateway somehow dislikes the mouse? Or the polling rate or something like that? I also tried to connect the mouse directly to the USB-C port with another adapter, and it does not work correctly in RDP. I tried with another mouse and it works as expected. only connect the mouse no keyboard or display), it does not work. Even by unplugging everything else from the hub (i.e.
It doesn't even matter if there is another external monitor connected. I have found out now, that the issue occurs only when the mouse (Logitech G402) is plugged-in. UPDATE 2 (): I am using a USB-C hub through which I connect my mouse, keyboard and display. So it seems to be related to the actual monitor somehow? I have tested it with a Sony 4K TV now (actually with an AVR that is connected to the TV) and it works fine. UPDATE 1 (): I use an external LG 4K monitor.
Also, connecting to my company's network via RDP on a Windows PC works as expected. However, I can connect to a local Windows PC just fine even with an external display (no RDP gateway in-between).ģrd-party clients like Jump Desktop or Royal TS do not cause such problems. I also tried Microsoft Remote Desktop Beta (10.6.2, 1874) without success. So it works correctly only if just the integrated display is used. Disconnecting the external display renders RDP fine again. When I try to connect via RDP to my company's network (using an RDP gateway), it becomes unusable as soon as I connect an external display to a brand-new MacBook Air.
You may find similar reports, but on different applications, in this Apple forum thread. It conflicts with Parallels Desktop application and needs to be fully reinstalled in order to fix the issue. Usually such behavior appears if Logitech Control Center is installed on Mac. Sometimes Parallels Desktop starts displaying a message saying that it can not enter Coherence mode since the mouse is not synchronized. Sometimes the mouse could jump not following your commands. Also it could be impossible to select multiple items by scrolling down. After upgrading Parallels Desktop for Mac you can meet Logitech mouse or keyboard performance problems.įor example, when scrolling on the Windows side without moving a mouse pointer you can notice, that the pointer became black (the way it appears when you work on Mac side).
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